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TV Investigation of BetterHelp-Referred Therapists
A Channel 4 Documentary.
With demand for NHS counselling increasing, Jackie Adedeji investigates BetterHelp, an online therapy platform offering counselling services in the UK. Do the services they claim to provide match up with reality?
This is a 30 minute program investigating how some clients are let down by their BetterHelp-referred therapist, and the position BetterHelp takes when complaints are raised.
Watch the report on YouTube here: https://youtu.be/L9qNiFFB6HU?si=bO9mXRy2H96fJkbG
00:00 Introduction
02:17 BetterHelp
10:50 Patient cases
14:14 $10.5million advertising spend
16:10 Mental health crisis
21:03 Ex-employee speaks out
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